Booking your journey

Before making your reservation

• Can I make a booking over the phone or email?
• How can I make a booking and what information will I need?
• Why do I need to have a working mobile phone at the time of pick up?
• Can I book a return journey?
• Can I make a booking on behalf of a third party?
• What is the minimum notice required for a new booking?

Making your selection

• What is an Economy private transfer?
• What is a Meet and Greet Service?
• Which vehicles do you offer?

Inclusions & requests

• What is included in the price?
• Can I make special requests?
• Can I request a specific vehicle?
• Am I able to take animals on my journey?
• Can I book a child seat?

After making your reservation

• When will I receive contact details for my driver or service provider?
• I did not receive my confirmation email, how can I obtain it?
• Do I need to print my confirmation email?
• What happens after I make a booking?