What do I do when my flight has landed?

Luisa -

If you've selected a Meet & Greet service, your driver will greet you in the Arrivals hall, simply look for the friendly face holding a sign with your name on.

Remember: make sure you read your original confirmation email, it includes information on where to meet your driver within the Arrivals hall.

Whether you've booked a Meet & Greet or Economy service, as soon as your flight lands we'll send you your driver's contact number via email and text message. If you've selected an Economy Service, you'll need to make a quick phone call to your driver to let them know you've arrived. Your confirmation email will include full details on where to meet your driver.

If you experience any difficulties finding your driver, you can call the emergency number in your confirmation email for help.

Have more questions? Submit a request