Customer support provided in English

When will I receive contact details for my driver or service provider?

Claire -

For bookings made over 24 hours in advance of your pick-up, we will send you contact details for our service provider 12 hours prior to your journey. For last minute bookings made within 24 hours of your pick-up, these details will be included in your confirmation email.

We will also send you an emergency contact number via email and text message around 10 minutes prior to your pick-up or once your flight has landed.

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