Customer support provided in English

What happens if my flight is early or delayed?

Claire -

Our meet and greet service means you pay for the convenience of someone waiting for you, regardless of early/late flight arrivals.

Your flight arrival will be tracked according to the flight number you provided us with upon making your booking.

Once your flight has arrived, your included waiting time will commence.

The driver is not obliged to continue waiting after the initial 45 minute waiting time is over and if they have not been informed of a further delay.

Need help? Once your flight has landed, we will send you your driver's contact number via email and text message.

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