Customer support provided in English

What do I do when my flight has landed?

Claire -

If you have selected a Meet and Greet service, your driver will greet you on your arrival in the arrivals hall, holding a sign with your name on it. Please read through your confirmation e-mail as this may contain information on where to meet your driver within the arrivals hall. Once your flight has landed, we will send you your driver's contact number via email and text message. 

If you have selected an Economy Service, your confirmation email will include full details on where to meet your driver. This will include making a quick phone call to the driver to let them know you've arrived and then directions to the meeting point outside of the terminal.

If you experience any difficulties finding your driver, please call the phone number provided by e-mail for further assistance.



Have more questions? Submit a request