Customer support provided in English

How can I leave feedback on my journey?

Josephine -

We love to hear about our customers' experiences, whether they are positive or negative, as this helps us to continually improve the service we offer. You will therefore receive a short survey upon completion of your journey.

If you were dissatisfied with the service you received, we would ask that you complete our survey as soon as possible so we can take appropriate action. Equally, if you'd like to pass on your positive feedback or have any other suggestions, we'd welcome your comments.

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